11 Best Online Therapy Services for 2024

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    We chose the best online therapy platforms through hands-on testing, extensive research, expert insights, customer surveys, and more. See which services made our list.

    A quick look at the best online therapy services

  • Best overall: Online-Therapy.com | Skip to review
  • Best for 24/7 access: BetterHelp | Skip to review
  • Best for couples: Regain Online Therapy | Skip to review
  • Best appointment variety: Talkspace | Skip to review
  • Best for in-person and online therapy: Grow Therapy | Skip to review
  • Best for crisis care: Brightside Health | Skip to review
  • Best for messaging: Calmerry Online Therapy | Skip to review
  • Most affordable: 7 Cups | Skip to review
  • Best comprehensive online therapy platform: Amwell Online Therapy | Skip to review
  • Best for comprehensive care: Doctor on Demand Online Therapy | Skip to review
  • Best for LGBTQ+ resources: Inclusive Therapists | Skip to review
  • Online therapy isn’t for emergencies

    If you’re experiencing a mental health crisis, call the 988 Suicide and Crisis Lifeline at 988, or call 911 or local emergency services.

    If therapy on your time and in your own space sounds appealing, you’re not alone.

    While not the right solution for everyone, online therapy — also known as telehealth — has become one of the top ways people seek mental health services.

    Whether you’re new to therapy or curious about how online counseling works, you’ll want to take some time to research what’s available. We did the brunt of the work for you, testing a few different platforms so you can get a more encompassing view of the best online therapy services.

    Throughout the article, we also reference a 2022 Healthline consumer survey on different mental health platforms. Based on respondents’ results, the four most used online therapy services were Doctor on Demand, MDLive, BetterHelp, and Talkspace.

    Follow along for a more concise summary of each of these services.

    How we chose the best online therapy platforms

    We considered many criteria when selecting the best online therapy platforms, including:

  • mental health professionals who are all licensed social workers, psychotherapists, psychologists, or psychiatrists
  • positive customer feedback
  • flexible payment options and fees
  • a range of subscription options and services
  • insurance coverage
  • financial assistance
  • therapists with a wide range of expertise
  • We also took into consideration our Consumer Insights team’s 2022 study on online therapy. It measured what online therapy users value most when looking for a service. Some of the key components we got from the results of this study were:

  • Pricing and/or insurance is a key component in choosing the best online therapy platform.
  • Common complaints from online therapy users include not feeling like they’re being heard and feeling like there’s a lack of trust.
  • Convenience, accessibility, and immediate access to a therapist are all important factors in picking a good online therapy program.
  • We kept all of these factors in mind when deciding on our list of the top 11.

    Healthline’s picks for the best online therapy services

    *Some names have been changed at the request of testers.

    Best overall

    Online-Therapy.com

    4.8 (3.2k+) from online-therapy.com

    Healthline visitors get 20% off the first month. Discount is applied automatically.

    GET STARTED WITH ONLINE-THERAPY.COM

    Healthline's review

    Cost: starts at $40 per week

    Online-Therapy.com bases its entire operation on cognitive behavioral therapy (CBT). This approach is a top pick when treating a variety of mental health conditions. CBT helps you identify, challenge, and overcome negative or unhelpful thinking and develop behavior modifications that help you think and interact more positively.

    What makes Online-Therapy.com stand out from other online therapy platforms is its multifaceted approach to counseling. The platform uses a toolbox of resources, including worksheets, an online journal, a 30-minute weekly live chat with your therapist, and messaging to help you find the healing you need.

    These additional resources are not typical of virtual therapy platforms and can help people continue their work apart from speaking with a therapist directly.  Some users express concern about therapists only being available Monday through Friday for 8 hours per day, compared with other sites that offer 24/7 support.

    Pros & cons

  • You receive an online course in CBT.
  • The app and website are user-friendly.
  • You receive tools and worksheets that include daily feedback from your therapist.
  • You'll likely have to pay out of pocket.
  • It doesn't offer 24/7 support options.
  • The company doesn't have a Better Business Bureau profile.
  • You receive an online course in CBT.
  • The app and website are user-friendly.
  • You receive tools and worksheets that include daily feedback from your therapist.
  • You'll likely have to pay out of pocket.
  • It doesn't offer 24/7 support options.
  • The company doesn't have a Better Business Bureau profile.
  • Product details

  • Therapy formats: virtual
  • Privacy: HIPAA compliant
  • App availability: not available
  • Therapy formats: virtual
  • Privacy: HIPAA compliant
  • App availability: not available
  • Best for 24/7 access

    BetterHelp

    4.8 (374k+) from BetterHelp
  • Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan
  • Services offered: individual; couples and teen therapy available through sister sites
  • Why we chose it: BetterHelp has the largest network of qualified therapists and a user-friendly platform. It’s easy to switch therapists and cancel your plan. Plus, the company provides financial assistance to qualified individuals.
  • Healthline visitors get 20% off the first month. Discount is applied automatically.

    GET STARTED WITH BETTERHELP

    Healthline's review

    Cost: $65-$90 per week, billed every 4 weeks

    BetterHelp has access to more than 31,000 licensed, accredited, and experienced counselors and offers individual, couples, and family counseling.

    Sessions with your therapist take place via video conferencing, exchanging messages, chatting live, and speaking over the phone. Users rave about the live sessions, with many saying it’s the reason they chose BetterHelp.

    About 70% of our survey’s respondents also loved how messaging was an option for BetterHelp, and 44% loved how the platform also has journal prompts to help guide them on their therapy journey.

    After completing a questionnaire and setting up your account, a computer program will match you with a therapist for your specific needs. Typically, this takes about 24 hours. You always have the option of requesting a different counselor.

    Read our full review of BetterHelp.

    BetterHelp now offers a feature that allows you to pause your subscription for 2, 4, or 6 weeks. During this time, you won’t be charged or meet with your therapist. You can only pause your subscription once every 3 months.

    As of the most recent update of this article in July 2023, BetterHelp allegedly released confidential information from its users to third-party advertising platforms like Snapchat, Facebook, and TikTok from 2017 through 2020.

    In March 2023, the Federal Trade Commission (FTC) ordered the service to pay $7.8 million for partial refunds to its customers. In an official statement, BetterHelp clarified that it didn’t share any information, such as patient names or clinical data, from therapy sessions. The company has also stopped sharing data.

    What our tester says

    Two of Healthline’s employees tried out BetterHelp and had great experiences overall.

    Laramy Applekamp loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched with 18 hours of submitting her responses.

    Parisa Syed found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says its matching process takes 24–48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the 3 months she used BetterHelp.

    Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Applekamp found that the first therapist didn’t click with her on a personal level, but her current therapist is better in that regard.

    Syed, though the therapist fit her needs, found that there was “an underlying feeling of being rushed … there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”

    All in all, both Applekamp and Syed recommend BetterHelp as a online therapy platform.

    Two of Healthline’s employees tried out BetterHelp and had great experiences overall.

    Laramy Applekamp loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched with 18 hours of submitting her responses.

    Parisa Syed found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says its matching process takes 24–48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the 3 months she used BetterHelp.

    Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Applekamp found that the first therapist didn’t click with her on a personal level, but her current therapist is better in that regard.

    Syed, though the therapist fit her needs, found that there was “an underlying feeling of being rushed … there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”

    All in all, both Applekamp and Syed recommend BetterHelp as a online therapy platform.

    Pros & cons

  • The website and mobile app are easy to navigate.
  • You can choose to message, chat live, speak on the phone, or videoconference with your therapist.
  • Financial aid is available.
  • Therapists can't diagnose conditions or prescribe medication.
  • The service isn't covered by most insurance companies.
  • The service isn't meant for use in a crisis.
  • The company was recently found to be involved in a data breach.
  • The website and mobile app are easy to navigate.
  • You can choose to message, chat live, speak on the phone, or videoconference with your therapist.
  • Financial aid is available.
  • Therapists can't diagnose conditions or prescribe medication.
  • The service isn't covered by most insurance companies.
  • The service isn't meant for use in a crisis.
  • The company was recently found to be involved in a data breach.
  • Product details

  • Therapy formats: messaging, live chat, audio, and video sessions
  • App availability: iOS and Google Play
  • Privacy: BetterHelp's privacy practices have been subject to controversy; the company has been working with the FTC to undergo policy changes.
  • Therapy formats: messaging, live chat, audio, and video sessions
  • App availability: iOS and Google Play
  • Privacy: BetterHelp's privacy practices have been subject to controversy; the company has been working with the FTC to undergo policy changes.
  • Best for couples

    Regain Online Therapy

    4.6 (2.3k+) from Google Play Store
  • Services offered: couples therapy, individual therapy
  • Why we chose it: With counselors who specialize in relationships and plenty of satisfied clients who report positive outcomes, ReGain is our top choice for couples therapy.
  • Insurance coverage: typically not covered by health insurance
  • Healthline visitors get 20% off the first month.

    GET STARTED WITH REGAIN

    Healthline's review

    Cost: $65-$90 per week, billed every 4 weeks

    Regain is a virtual therapy platform for couples through BetterHelp. The platform allows people to book solo or couples appointments to talk with therapists, all of whom have a master’s degree or doctoral degree in their respective fields.

    While many people use Regain for couples counseling, the platform is designed to help people in any relationship, including platonic, familial, and romantic relationships. Regain therapists can help you with addressing conflict resolution, setting boundaries, and resolving intimacy or parenting disagreements.

    Most communication on Regain is done through text, but you can also sign up for video or phone calls with your therapist as well. It’s important to note that three-way calls aren’t an option, so both you and your partner (or family member) will need to be in the same location if you want to use the video or phone feature.

    Read our full review of Regain.

    What our tester says

    Our tester Lea* tried Regain with her husband for online couples therapy. She found the platform easy to navigate and register for. While she and her husband eventually settled on a therapist, Lea mentioned it took a while for them to find the right one. “We actually had to switch [therapists] several times until we landed on a culturally competent therapist who was the right fit for us.”

    Lea found the process of changing therapists as “smooth and guiltless.” She and her husband used text messaging and live video streams to communicate with their therapist, and Lea loved how she was able to mark messages as urgent and that she would get responses any time of day or night. She could also add attachments to the messages and send voice notes if she wanted to.

    Lea did wish, however, that she could filter therapist options by time zone, as one of her therapists had only Eastern time options available, while she is on the West Coast.

    Our tester Lea* tried Regain with her husband for online couples therapy. She found the platform easy to navigate and register for. While she and her husband eventually settled on a therapist, Lea mentioned it took a while for them to find the right one. “We actually had to switch [therapists] several times until we landed on a culturally competent therapist who was the right fit for us.”

    Lea found the process of changing therapists as “smooth and guiltless.” She and her husband used text messaging and live video streams to communicate with their therapist, and Lea loved how she was able to mark messages as urgent and that she would get responses any time of day or night. She could also add attachments to the messages and send voice notes if she wanted to.

    Lea did wish, however, that she could filter therapist options by time zone, as one of her therapists had only Eastern time options available, while she is on the West Coast.

    Pros & cons

  • It offers unlimited messaging and 24/7 access to your counselor.
  • It's affordable compared with other platforms.
  • Therapists are experts in their fields.
  • Matching is done by a computer, not a real person, and can take several days.
  • Three-way calling isn't available.
  • There's no free trial.
  • It offers unlimited messaging and 24/7 access to your counselor.
  • It's affordable compared with other platforms.
  • Therapists are experts in their fields.
  • Matching is done by a computer, not a real person, and can take several days.
  • Three-way calling isn't available.
  • There's no free trial.
  • Product details

  • Therapy formats: live video, phone, or chat
  • Prescribes medication: no
  • App availability: iOS and Google Play
  • Privacy: doesn't state whether it is HIPAA compliant
  • Therapy formats: live video, phone, or chat
  • Prescribes medication: no
  • App availability: iOS and Google Play
  • Privacy: doesn't state whether it is HIPAA compliant
  • Best appointment variety

    Talkspace

    4.8 (29.2k+) from App StoreTalkspace
  • Insurance coverage: Premera, Optum, Blue Cross Blue Shield, Aetna, Cigna, and more; FSA/HSA also accepted
  • Services offered: talk therapy, couples therapy, individual therapy, psychiatry, teen therapy, LGBTQIA+ therapy, therapy for veterans
  • Why we chose it: Talkspace offers several communication platforms, therapy options, and flexible subscription plans. Plus, the company can prescribe medication and accepts insurance.
  • Use code "HEALTHLINE85" for $85 off.

    GET STARTED WITH TALKSPACE

    Healthline's review

    Cost: $25 copay or less; starts at $69 per week for messaging; $99 per week for video and messaging; and $109 for video, messaging, and workshops

    With more than 3,000 licensed therapists and multiple subscription plans, Talkspace takes the spot for the best appointment variety. About 69% of our survey respondents mentioned they could choose another therapist if their original one was not available.

    After signing up, you’ll complete an assessment and choose your payment plan. Then, a consultation therapist will match you with several therapists. You’ll choose the one that fits your needs, and you can begin working with them within a few days.

    In addition to individual counseling, it also offers specific services for couples and teens. Plus, Talkspace Psychiatry offers personalized psychiatric treatment and prescription management from a licensed prescriber.

    Available plans include text, video, audio messaging, and live sessions. There are also breathing exercises that 48% Talkspace users used and enjoyed.

    In addition, Talkspace offers journaling features, relaxing sounds, and an option to talk with a psychiatrist. Some subscribers express frustration about having to sign up for an entire month of services, which means you’ll still be billed for the month if you cancel early.

    Read our full review of Talkspace.

    What our tester says

    “This was the first online mental health platform that I tried, other than telehealth with my traditional therapist. [The] signup [process] was quick and easy, and I felt that the survey asked the right questions about my mental health history and current status without getting long-winded.

    “The therapist I was matched with was in touch pretty quickly. I found her helpful in discussing the situation at hand, but I will say that I got a lot of automated/copied and pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.

    “With Talkspace, you do have scheduling freedom, but you pay weekly for the services. It’s not my preference (since it adds up quickly), though it’s great that you can have weekly sessions or daily messaging for when a deeper level of support is needed.

    “Overall, I liked the flexibility of Talkspace.”

    — Christy Snyder, Healthline editor

    “This was the first online mental health platform that I tried, other than telehealth with my traditional therapist. [The] signup [process] was quick and easy, and I felt that the survey asked the right questions about my mental health history and current status without getting long-winded.

    “The therapist I was matched with was in touch pretty quickly. I found her helpful in discussing the situation at hand, but I will say that I got a lot of automated/copied and pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.

    “With Talkspace, you do have scheduling freedom, but you pay weekly for the services. It’s not my preference (since it adds up quickly), though it’s great that you can have weekly sessions or daily messaging for when a deeper level of support is needed.

    “Overall, I liked the flexibility of Talkspace.”

    — Christy Snyder, Healthline editor

    Pros & cons

  • You have constant access to your therapist.
  • You may find texting to be more comfortable than in-person sessions.
  • Talkspace offers discounts for paying biannually or quarterly.
  • Talkspace is covered by a number of insurance networks.
  • Payments aren't on a sliding scale.
  • Time zone differences with your therapist can delay communication.
  • If you're planning on paying with insurance, you'll have to contact your network to find out what your copay will be.
  • You have constant access to your therapist.
  • You may find texting to be more comfortable than in-person sessions.
  • Talkspace offers discounts for paying biannually or quarterly.
  • Talkspace is covered by a number of insurance networks.
  • Payments aren't on a sliding scale.
  • Time zone differences with your therapist can delay communication.
  • If you're planning on paying with insurance, you'll have to contact your network to find out what your copay will be.
  • Product details

  • Privacy: HIPAA compliant and NCQA accredited
  • App availability: iOS and Google Play
  • Therapy formats: text messaging, video chat, and audio messaging
  • Privacy: HIPAA compliant and NCQA accredited
  • App availability: iOS and Google Play
  • Therapy formats: text messaging, video chat, and audio messaging
  • Best for in-person and online therapy

    Grow Therapy

    4.1 (1.7k+) from Trustpilot
  • Insurance coverage: accepts most major insurances; working on expanding list
  • Services offered: talk therapy, medication management
  • Why we chose it: While some folks love online therapy's accessibility and convenience, others may like getting back to in-person appointments. We chose Grow Therapy because it offers the option of in-person and online therapy, you get to choose your therapist, and you can see which therapist has flexible meeting formats.
  • GET STARTED WITH GROW THERAPY

    Healthline's review

    Cost: starts at $24 with insurance

    Grow Therapy is a comprehensive mental health platform offering a wide array of services. The platform features a user-friendly interface, allowing users to easily search for therapists based on criteria such as state, insurance provider, and specialty.

    The platform’s unique feature is the option to search for in-person therapy, which is ideal for those who prefer traditional face-to-face sessions. This feature allows users to select a therapist based on specific criteria and learn about them before the first session.

    Grow Therapy has rapidly expanded its coverage and services, starting with just 5 states and now serving 47 states and Washington, D.C., with plans for further expansion.

    The service accepts most major health insurances, so many users can access quality therapy for a copay as low as $24. Out-of-pocket costs vary by therapist, with an average of $100–$150 per session.

    Pros & cons

  • There's a very detailed search feature for finding a therapist.
  • The network includes nearly 8,700 therapists with different specialties.
  • The company accepts most major insurances and is constantly expanding coverage.
  • Low cost options are available.
  • The service is not available in North or South Dakota.
  • Some states have fewer therapist selections.
  • The cost can vary based on factors such as insurance and location.
  • There's no subscription option.
  • There's a very detailed search feature for finding a therapist.
  • The network includes nearly 8,700 therapists with different specialties.
  • The company accepts most major insurances and is constantly expanding coverage.
  • Low cost options are available.
  • The service is not available in North or South Dakota.
  • Some states have fewer therapist selections.
  • The cost can vary based on factors such as insurance and location.
  • There's no subscription option.
  • Product details

  • App availability: no
  • Privacy: HIPAA compliant; encryption and secure patient portals are used
  • Therapy formats: in person, virtual
  • App availability: no
  • Privacy: HIPAA compliant; encryption and secure patient portals are used
  • Therapy formats: in person, virtual
  • Best for crisis care

    Brightside Health

    4.4 (1.8k+) from Brightside HealthBrightside
  • Insurance coverage: Aetna, Anthem, United Healthcare, and more
  • Services offered: therapy, medication management
  • Why we chose it: Brightside users can choose either a psychiatry package that includes medication monitoring and support, a therapy package, or a combination of both depending on their needs. There is also a crisis care option for those who are in need of immediate help.
  • GET STARTED WITH BRIGHTSIDE

    Healthline's review

    Cost: $95-$349 per month for membership

    This online therapy service specializes in treating anxiety and depression, as well as a range of mental health conditions, including bipolar 2, insomnia, and obsessive-compulsive disorder (OCD).

    Brightside offers four treatment approaches for depression: therapy, psychiatry, therapy and psychiatry, and its new service, Crisis Care.

    Read our full review of Brightside.

    Crisis Care is a national telehealth program that was designed specifically for people with elevated suicide risk. (The company states that it is not for people who are at imminent risk of self-harm and in need of emergency services.) The purpose of the platform is to fill the gap between routine services and emergency room visits. 

    Brightside offers remote care only, and its therapy and medication plans are currently available in all 50 states, except for Crisis Care, which is only available in select states.

    Coverage and costs vary because Brightside plans can be paid monthly without insurance, except for Crisis Care, which can only be paid for through insurance.

    Pros & cons

  • Insurance is accepted.
  • It's reasonably priced.
  • Professionals include certified therapists and psychiatrists.
  • Crisis Care is available only to people who have insurance.
  • It may lack the more personal touch of in-person care.
  • It isn't a good fit for everyone.
  • Insurance is accepted.
  • It's reasonably priced.
  • Professionals include certified therapists and psychiatrists.
  • Crisis Care is available only to people who have insurance.
  • It may lack the more personal touch of in-person care.
  • It isn't a good fit for everyone.
  • Product details

  • Therapy formats: live video and messaging
  • App availability: iOS and Android
  • Privacy: HIPAA compliant
  • Therapy formats: live video and messaging
  • App availability: iOS and Android
  • Privacy: HIPAA compliant
  • Best for messaging

    Calmerry Online Therapy

    4.2 (5+) from App Storetrasparent calmerry logo
  • Insurance coverage: not accepted
  • Services offered: online therapy for a wide variety of mental health concerns
  • Why we chose it: in addition to its text-based subscription model, Calmerry also offers mood trackers, journaling tools, and other resources to help on your therapy journey
  • GET STARTED WITH CALMERRY

    Healthline's review

    Cost: from $50 per week

    Calmerry can be a great option for people interested in trying online counseling for the first time. It offers two subscription models:

  • text therapy, starting at $50 per week for the first month and then $57 per week every month after that
  • live therapy, starting at $67 per week for the first month and $80 per week every month after that
  • Calmerry matches you with a licensed mental health professional based on your goals or concerns. It offers guidance on a wide variety of needs, from anxiety and depression to grief or family topics such as pregnancy (prenatal or postpartum), adoption, and marriage.

    Read our full review of Calmerry.

    With either subscription, you also receive access to an online mood tracker and journal. You have the option to share these entries with your therapist, but you can also use it to keep track of your progress or simply learn how to regulate your emotions or thoughts.

    Calmerry also offers a library of resources that include courses, worksheets, and journal prompts.

    What our tester says

    “Compared to Lyra and SimplePractice (my only other online therapy experiences), Calmerry was similar. The user interface was a tad clunky and took a couple more clicks than I’d like to navigate to what I wanted. 

    “However, I really liked the option to keep a therapy journal and choose to share each entry with my therapist (or not). I found that useful for tracking my progress and completing therapist-assigned ‘homework.’ I also liked the additional resources/handouts available. There seemed to be wide availability of therapists for specific needs.”

    — Crystal Hoshaw, Healthline Media editor

    “Compared to Lyra and SimplePractice (my only other online therapy experiences), Calmerry was similar. The user interface was a tad clunky and took a couple more clicks than I’d like to navigate to what I wanted. 

    “However, I really liked the option to keep a therapy journal and choose to share each entry with my therapist (or not). I found that useful for tracking my progress and completing therapist-assigned ‘homework.’ I also liked the additional resources/handouts available. There seemed to be wide availability of therapists for specific needs.”

    — Crystal Hoshaw, Healthline Media editor

    Pros & cons

  • The subscription models are affordable.
  • You can try out text or live video therapy sessions.
  • Therapists are available for a variety of mental health concerns.
  • There are a lot of resources in addition to online therapy.
  • The service does not accept insurance.
  • The subscription models are affordable.
  • You can try out text or live video therapy sessions.
  • Therapists are available for a variety of mental health concerns.
  • There are a lot of resources in addition to online therapy.
  • The service does not accept insurance.
  • Product details

  • Privacy: HIPAA compliant
  • App availability: iOS and Google Play
  • Therapy formats: text, live video
  • Privacy: HIPAA compliant
  • App availability: iOS and Google Play
  • Therapy formats: text, live video
  • Most affordable

    7 Cups

    4.5 (6.1k+) from App Store7 Cups
  • Insurance coverage: doesn’t accept insurance
  • Services offered: therapy, access to learning materials for self-growth
  • Why we chose it: Offering free services and a low cost monthly plan, 7 Cups is a great resource for affordable online therapy. The platform provides counseling, emotional support, and peer support.
  • GET STARTED WITH 7 CUPS

    Healthline's review

    Cost: free online chats with trained volunteers; $150 per month for online therapy

    Affordable online therapy, free 24/7 emotional support, and chat rooms with people who understand what you’re going through make 7 Cups one of the largest emotional support systems.

    Plus, 7 Cups offers emotional support and access to speak with a trained volunteer (not a licensed counselor) at no charge. This option is appropriate for support and to help connect you with services.

    Read our full review of 7 Cups.

    If you need more in-depth treatment, opt for the paid subscription plan with a licensed therapist.

    After creating an account, you’ll choose the free version or paid subscription. If you go with the trained volunteer option, which is free, you’ll have access immediately. The subscription option requires more information to help match you with the right therapist.

    Pros & cons

  • Users like the freemium model.
  • You can speak with a trained volunteer at no charge.
  • The service offers a free group chat between users.
  • Users have reported a lot of bugs in the app.
  • Reviewers say some volunteers are inexperienced.
  • Unless you pay, you won't receive professional help.
  • Users like the freemium model.
  • You can speak with a trained volunteer at no charge.
  • The service offers a free group chat between users.
  • Users have reported a lot of bugs in the app.
  • Reviewers say some volunteers are inexperienced.
  • Unless you pay, you won't receive professional help.
  • Product details

  • App availability: iOS and Google Play
  • Privacy: HIPAA compliant
  • Therapy formats: chat
  • App availability: iOS and Google Play
  • Privacy: HIPAA compliant
  • Therapy formats: chat
  • Best comprehensive online therapy platform

    Amwell Online Therapy

    4.9 (43.1k+) from App StoreAmwell
  • Insurance coverage: Academic Health Plan, Aetna, Anthem, APWU, Blue Cross Blue Shield, and 40 more
  • Services offered: therapy, psychiatry, nutrition counseling, women’s health, breastfeeding support, pediatrics
  • Why we chose it: With a user-friendly platform and the ability to select your healthcare professional, Amwell is a top pick for mental and physical health services. You have the option to hide your face during sessions.
  • GET STARTED WITH AMWELL

    Healthline's review

    Cost: starts at $99 for therapy; starts at $199 for psychiatry, plus $95 for follow-up visits

    If you’re looking for an online telemedicine platform that offers care for physical and psychological health, consider Amwell.

    With online doctor or therapist visits available 24/7, Amwell is a great site for one-stop shopping. Here’s how it works: Create an account, choose the doctor or therapist that works best for you, and then schedule a visit via the web-based or mobile app program.

    Sessions last about 45 minutes. Your therapist will have either a master’s degree or a doctorate in their field. It also offers online psychiatrists who can prescribe medications.

    Read our full review of Amwell.

    Pros & cons

  • You can choose to work with a therapist or a psychiatrist, depending on your needs.
  • Amwell offers more than just therapy — it also has doctors available to treat other health conditions.
  • Your visit may be covered by insurance.
  • There's no subscription option.
  • Some reviewers say they've encountered technical difficulties.
  • Amwell offers fewer communication options than other services.
  • You can choose to work with a therapist or a psychiatrist, depending on your needs.
  • Amwell offers more than just therapy — it also has doctors available to treat other health conditions.
  • Your visit may be covered by insurance.
  • There's no subscription option.
  • Some reviewers say they've encountered technical difficulties.
  • Amwell offers fewer communication options than other services.
  • Product details

  • Privacy: HIPAA compliant
  • App availability: iOS and Google Play
  • Therapy formats: video
  • Privacy: HIPAA compliant
  • App availability: iOS and Google Play
  • Therapy formats: video
  • Best for comprehensive care

    Doctor on Demand Online Therapy

    4.9 (105+) from Doctor on DemandDoctor on Demand
  • Insurance coverage: covered by some insurance companies and Medicare Part B
  • Services offered: therapy, psychiatry, preventive health, urgent care
  • Why we chose it: Doctor on Demand is our top pick for people who want to do single sessions instead of subscribing to a plan. The platform provides psychologists and psychiatrists. You can also connect to a healthcare professional for health and wellness checkups.
  • GET STARTED WITH DOCTOR ON DEMAND

    Healthline's review

    Cost:  $89 for a 15-minute consultation with a board certified clinician; $134 for a 25-minute video chat with a psychologist; $184 for a 50-minute video chat with a psychologist; $299 for an initial 45-minute assessment for medication management with a psychiatrist with follow-up visits at $129

    Based on a 2022 Healthline survey on readers’ attitudes toward online therapy services, Doctor on Demand was one of the highest performers.

    About 55% of respondents who used Doctor on Demand were satisfied that their needs were being met with their therapist. This was the highest satisfaction rate among the other three services listed. In addition, 57% mentioned they would recommend their particular therapist to others.

    Doctor on Demand is a comprehensive online telehealth platform, offering medical and mental health services. In our 2022 survey, 47% of respondents used Doctor on Demand’s option to see other medical professionals in addition to their therapist. The service offered them a more holistic approach to their care.

    Doctor on Demand offers single video chat ses

    Read more

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